Vexora Solutions Inc (hereinafter referred to as "Company", "we", "us", or "our"), a company with a registered office at 999 18th St UNIT 3014，Denver, CO 80202 US, is committed to protecting the security of privacy of our users ("User", "you", or "your"). This Privacy Policy (hereinafter referred to as "Policy") explains how we collect, store, use, disclose, and safeguard your personal information when you access and use our website or mobile casual gaming applications (hereinafter referred to as "Services").
By using our Services, you acknowledge that you have read and understand all terms and conditions described in this Policy. If you do not agree with any content of this Policy, please do not access nor use the Services.
The Company has always been committed to protecting the privacy of minors and improving their online environment. We comply with the Children's Online Privacy Protection Act (COPPA) and applicable laws governing minor data protection during the operation of our Services.
Our Services are intended for a general audience rather than specifically designed for minors under the age of 13. We operate strictly in compliance with applicable laws and regulations, and do not knowingly collect, maintain, or use personal information from children under 13 years of age without verifiable parental consent in advance.
If the Company discovers that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will immediately take action to delete such information from our systems and terminate the account.
To provide more comprehensive protection for the data security of minors, we encourage parents and guardians to participate in this process. Parents and guardians have the rights to:
We collect information about you in following ways: the information you voluntarily provide, the information automatically collected, and information from cooperating third party.
Due to technical requirement for better Services, our system may automatically collect information about your device, hardware and software.
If you register your game account with a third-party platform (e.g., Facebook, Google Play, or Apple Game Center), we may receive relevant information including your name, friend lists, and profile pictures. If you make purchase of in-game items or currencies through third-party services, the record may also be collected according to privacy settings of those providers.
Your personal information is processed under a lawful basis, and it will be only used for following legitimate purposes:
The Company attaches great importance to your data security and continuously implement high-standard measures to protect your information.
Your information will be stored in our data centre with 24/7 video surveillance systems and access control, safeguarding the security of the infrastructure.
Regular penetration testing is conducted on our game servers to identify system vulnerabilities and ensure the security of user data.
We regularly perform security audits and data collection reviews to promptly detect and resolve potential security risks, thereby protecting the confidentiality, integrity and availability of your personal data.
However, we do not guarantee that these measure are 100% effective or absolute secure can be achieved.
We respect your data privacy and warrant that we will not sell your personal information to third parties. Nevertheless, your information may be disclosed under following circumstances:
We may share your information with trusted third-party service providers that perform functions on our behalf in support of the Services. Such providers may include:
We may disclose your information if required by applicable laws, regulations, court orders, or other legally binding requests. Concurrently, we may also disclose information in good faith where we reasonably believe such disclosure is necessary to protect legitimate interests of the Company, or safeguard the personal safety, rights, or security of our users or the general public.
In the event of a merger, acquisition, reorganization, sale of assets, divestiture, or similar corporate transaction, user information may be transferred or assigned as one of the business assets. Any transferee will continue to be bound by this Policy to the extent required by applicable law.
The Company will reserve your information only as long as required in accordance with the Policy. Retention periods may vary depending on the type of information:
Based in the United States, the Company may retain your data in facilities located outside your country of residence. Such jurisdictions may not provide the same level of data protection as your home country or region, including without limitation the European Union, other parts of Asia, or your state or province of residence.
By accessing or using our Services, you acknowledge and consent to the transfer, processing, and storage of your personal information in the aforementioned jurisdictions, in accordance with this Privacy Policy.
For users intending to discontinue using our Services, we have established a clear "Opt-out Mechanism":
Please note that the deletion of your game account will lead to permanent loss of your game progress and any in-game currency or items.
Subject to your place of residence, you may exercise the following rights in relation to your personal data:
We may update or revise this Policy when it is necessary. If there are any material modification, you will be notified by in-game messages. Simultaneously, we will renew the "Effective Date" at the top of this Policy. Your continued use of our Services after such updates shall be deemed as acceptance of our new terms.
If you have any questions or complaints towards this Policy and our Service, please contact our office at:
999 18th St UNIT 3014，Denver, CO 80202 US
Email: support@joybloomsiem.com